Important Update regarding COVID-19

Bleau Bowtie


During this difficult and uncertain time, we want to wish you and your families good health and personal strength.  Your safety, security, and peace of mind is our top priority, so in accordance with the State and City guidelines, Fontainebleau has temporarily suspended operations.  Out of the utmost respect for all of our guests, we want to do everything we can to alleviate any concerns you may have about prior reservations made with us.  Our dedicated team is standing by to answer any questions, and to assist you with refunds and rescheduling.  We can be reached anytime at or by calling 800-548-8886.  

In spite of the extraordinary changes the world is facing right now, we look humbly, hopefully, and gratefully towards a brighter future.  We have always felt privileged to offer our guests an atmosphere of happiness, optimism, and joy of life, and we look forward to gathering in that spirit once again to make many wonderful memories.  We can't wait to welcome you back.  

With my warmest personal regards,

Jeffrey Soffer
Chairman and Chief Executive Officer
Fontainebleau Development

Update as of May 18, 2020

For questions about upcoming reservations, please email or call 800-548-8886.   Guests that have booked via online travel agent or other third party are advised to contact their booking provider for assistance. 

For all other questions or inquiries, please email

Reservation Flexibility:   We understand the need for extra flexibility in booking reservations.  All leisure reservations booked through September 30, 2020 can be cancelled up to 24 hours in advance with no penalty. 

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