Luxury Miami Beach Suites With Dining Room

Amenities & FAQS

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Reveling in a remarkable stay at Fontainebleau means as much to us as it does to you. Every moment you’re with us, we strive to provide all the extras that suit your personal tastes – everything from exotic drinks by the pool to reservations at our Signature restaurants. And that’s just the beginning. Discover for yourself what makes Fontainebleau stand out from all other Miami hotels on the beach.

Views of Luxury Miami Beach Oceanfront Property

COVID-19 Travel updates

For information on COVID-19, including Health & Sanitiation practices, open amenities, and more, please visit

Concierge Services 

Need something? Just ask. Our Concierge team of professionals can make anything happen, whether at our Miami Beach luxury resort or anywhere in the area. They are here to ensure your stay is perfect and exceeds your expectations. Services include restaurant and nightclub reservations, babysitting services, airline, transportation, limousine services, car rental services, language interpreters, area attractions, local advice, special event information, boat rentals, fishing and yacht charters, water sports, scooter and bike rentals, and so much more. They love a challenge. Service available from 7 AM to 11 PM daily.  Concierge Desk located in Chateau Lobby, 305-674-4641 or email Concierge Services.

Car Services

mph club is your premier exotic car rental company located adjacent to Chateau Front Desk. Featuring exotic vehicles like Lamborghini and Ferrari while also providing you with luxury vehicles such as Rolls-Royce, Bentley and Mercedes-Benz. Renting your favorite new exotic or luxury car has never been easier. 

Enterprises Rent-A-Car provides more than just a traditional car service from inside Fontainebleau. From exotic vehicles to box trucks, where you go, there we are. We're a brand that’s recognized as a worldwide leader in the car rental industry. We value our employees and customers as much as a member of the family. 

Explore our car services, located across the Chateau front desk.

Are Pets Allowed? 

Fontainebleau Miami Beach is the ultimate pet friendly hotel in Miami Beach. Just like their human companions, we roll out the red carpet for our four-legged friends. Pampered pets are invited to enjoy spacious rooms and their own tail-waggin’ amenities, including a complimentary dog tag with “return to” information, and an Ocean-side dog park. Pets can run and play, then lay back and gaze at their favorite in-room pet movies. Why should people have all the fun? 

Property Map 

There’s a lot to discover at Fontainebleau Miami Beach. A morning or evening stroll is a marvelous way to take it all in and admire the history and storied design of the luxury resort's grounds. For a few shortcuts and locations, refer to this map. If you have other questions, please contact the Concierge Desk.

Property Map

Guest FAQs 

Have a question? You’ll find answers to everyday inquiries here. If not, please contact the Concierge Desk and they will be glad to give you personalized attention.

What is the Hotel Fee?    

A daily per room Hotel Fee of $33 is added to your room account and includes the following hotel services:

  • Gym access
  • One daily fitness class per reservation based on availability
  • Unlimited wireless internet access in guestrooms and at the pools
  • Daily newspaper (available at Front Desk)
  • Local and toll free numbered calls
  • Beach chair for each registered guest in party
  • Access to Refresh Lounge

What do I need to check in to the Hotel?   

Upon check in, you will be required to provide a valid picture ID and major credit card that is EMV (chip) certified. In some cases a pin number will also be requested if required by your bank, we also accept Apple Pay and other mobile payment services. Your credit card will be authorized for a $150 per day security deposit for incidental charges. Unused authorizations will be released at check-out and will take 5 to 7 business days to appear back on your account.

What if I do not have a major credit card at check-in?   

As an alternative to a credit card, a $600 cash deposit plus room and tax may be provided at check-in if the room is not prepaid. If room and tax have been pre-paid then a deposit of $600 will be required. US Citizens will be refunded via mail in the form of a check. International guests will be refunded upon checkout after assessment of guest folio.

What time is check-in and check out?   

Standard check-in time is 4 PM, however you may process your check-in upon arrival and store your luggage at the Bell Desk until your room is ready. Rooms are guaranteed to be ready after 4pm. Our standard check-out time is 11 AM. Please note that late checkout requests are based upon availability on the date of departure. Additional charges may apply.   

Are pets welcome?   

Yes. Pets up to 50 pounds and Non-aggressive domestic pets are welcome. $100 non-refundable cleaning fee required.  

Is there smoking allowed in the hotel?   

Fontainebleau is a non-smoking hotel. Smoking is permitted in designated smoking areas outside. There will be a $250 fee for smoking in the guestroom.

Do registered guests of the hotel receive preferred access to LIV nightclub?

Admission to LIV nightclub is not guaranteed. An admission fee and upscale dress code apply. Please note that LIV may be closed to the public due to occasional special events or private parties. LIV management reserves the right to refuse admission to anyone, in its sole discretion.

What other fees may apply? 

These are common fees guests inquire about:

  • Overnight Valet: $49 + tax / per day
  • Oversize Vehicles: $75+ tax / per day
  • Vehicles with advertisement - need to be approved by hotel marketing
  • Roll-Away Fee: $45 + tax / per day
  • Fridge: $75 per week ($20 per day) 
  • Additional Guests: $30 additional per guest 18 years and older over two guests in the room up to the maximum occupancy for the room type booked   
  • Cribs: no fee

Is it possible to send packages ordered online to the hotel prior to arrival, and is there a charge?

We will accept up to five (5) packages for your stay with no charge.  A $4.00 fee will be charged per box received if you exceed five (5) packages. A $25 fee will be charged per box exceeding 35 lbs. 

  • The hotel will NOT be able to accept packages under names of non-registered guests
  • The hotel will NOT accept packages for reservations that are due to arrive more than 30 days in advance
  • Any packages NOT retrieved from the hotel mail room upon departure will be returned to sender

How much is taxi fare?

Click here to see a list of taxi fare destinations.

What is the hotel’s policy on personal photography on property?

If you are having your event at Fontainebleau (e.g. wedding, engagement party, etc.) and wish to take photos in the public spaces of the hotel, you should work with your catering manager to properly coordinate a photoshoot. Fontainebleau Miami Beach DOES NOT allow personal photography in the public areas of the hotel unless your event is taking place on property.
Hotel guests wishing to take personal family photos throughout their stay are welcome to reach out to our photography partner by email or telephone 305 535 1651 to schedule a photoshoot. This is the only photographer authorized to take personal photography at Fontainebleau for hotel guests.
For editorial/marketing photo shoot inquiries, please email

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